Last Updated: 08/01/2025
1. Introduction
Exciting Teacher is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website, excitingteacher.com, and the subscription service located at hub.excitingteacher.com. By using the Website and the Service, you consent to the practices described in this Policy.
2. Data Collection
We collect the following types of data:
- Personal Information: When you create an account, we collect your name, email address, and other contact details.
- Payment Information: When you make a payment through our secure payment gateways (PayPal and Stripe), your payment information is processed by the provider, and we receive confirmation of the payment. We do not store any bank details or payment card information.
- Usage Data: We collect data about how you use the Service, including the content you access, your viewing history, and your activity on the Website.
- Technical Data: We collect data about your device, browser, and IP address when you access the Website or the Service.
- Cookies and Similar Technologies: We use cookies and similar technologies for Google Analytics, MemberPress (for subscription management), and essential site functionality. Please refer to our Cookie Policy for more information.
3. Use of Data
We use your data for the following purposes:
- Service Provision: To provide you with access to the Service, process payments, manage your account, and ensure your subscription is working correctly.
- User Support: To provide customer support, respond to your inquiries, and resolve any issues you may have.
- Improvement of Service: To analyze how our service is used, develop new features, and improve the performance of our Website and Service.
- Communication: To send service-related communications, update you on changes to our policies, and to send you newsletters and marketing communications if you have not opted out.
- Legal Compliance: To comply with legal obligations, including data protection requirements.
- Marketing: To send you newsletters and marketing communications, which you can opt-out of at any time.
4. Data Sharing
We may share your data with the following third parties:
- Payment Processors: PayPal and Stripe for processing payments.
- Service Providers: Third-party service providers that assist us in operating the Website and the Service.
- Legal Authorities: If required by law or legal process, we may need to disclose your information to legal authorities.
- Third-Party Links Please note that our website may contain links to 3rd party links for educational or affiliate purposes. These links will be clearly marked.
We will not sell your data to third parties for marketing purposes.
5. Data Security
We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:
- The secure server located within a secure data centre in the United States, with up to date security protocols.
- Using WordPress security measures.
- Using secure payment gateways.
- Regular monitoring of systems to prevent security threats.
- Limiting staff access to data on a need-to-know basis.
6. Data Retention
We retain your data for as long as your account is active and in line with the periods stated in our Data Retention Policy. After an account is closed, we will store the data as described in the Data Retention Policy within the Terms and Conditions.
7. Your Rights
You have the following rights:
- Access: You have the right to access the personal data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data. We will act within the timescales as stated within the Data Retention Policy. All such requests will be made via the contact form.
- Withdraw Consent: You can withdraw your consent to processing your data where we rely on consent as the legal basis for processing.
- Object: You can object to the processing of your data in certain circumstances.
- Restriction: You can restrict the processing of your data in certain circumstances.
- Complaints: You have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
To exercise these rights, please contact us through the contact form on excitingteacher.com/contact.
8. Data Transfers
Your data may be transferred to, stored, and processed in countries outside the United Kingdom. We will take all reasonable steps to ensure that your data is protected in accordance with applicable laws.
9. Children’s Privacy
Our Service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16.
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes. By continuing to use the Website or the Service after any changes to this Policy, you agree to those changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us via the contact form on excitingteacher.com/contact.